How will my order be packaged?
Your order will be discreetly packaged and vacuum-sealed to protect and maintain your privacy. We ship using nondescript boxes with no indication of what is inside.
How do I place an Order
Locate the products you are interested in ordering by going to https://ganjaexpress.ca/product-category/shop/
Click on the desired product(s), choose your quantity and then click "Add to Cart"
When you have all your products in your shopping cart and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page
Check to see if everything looks right. If you have a coupon code, enter in the code and click Apply Coupon. When you’re ready click on the green Proceed to Checkout button
In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to provide your email and choose a password and an account will be set up for you
Once you've filled in all the required fields, you'll need to accept the Terms and Conditions (located on the bottom of the page) then click "Place Order"
On the Checkout Confirmation page, you will see your order number and instructions on sending an Interac E-transfer. Orders only ship after E-transfer has been received
Once we collect your E-Transfer, your order will be processed and will ship the following business day. We'll email your Xpresspost tracking number as soon as available
Do you ship outside of Canada?
Unfortunately, we do not ship outside of Canada.
When will my order ship?
What will happen to my order if I don't submit payment?
To find out your expected delivery date please track you order by logging into your account and clicking on the truck icon beside your order number. This will bring you to the tracking link.
Can I add/edit/cancel my order?
If I have never tried a product before, is it a good idea to purchase it in bulk?
What methods of payment do you accept?
How do I send an Interac E-transfer?
If you use online banking with a Canadian bank/credit union, then sending an Interac E-transfer takes just a couple of minutes.
Google is a great tool and if you search "your bank name" + Interac E-transfer on Google.ca, you should easily find instructions on how to send an e-transfer with your financial institution.
For information on sending an e-transfer, please contact your bank or http://www.interac.ca/en/interac-e-transfer-consumer.html